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SMARTMon

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PC Utility for GRANITE SMART

SMARTMon

Runs on Windows

SMARTMon

Real-time Battery Diagnostic

SMARTMon

Utility Toolbox

SMARTMon

Support Requests

SMARTMon

Individualized Updates

SMARTMon

Battery Fleet tracking

Specifications

SMARTMon is the unique tool developed by BLUESHAPE for the line of GRANITE SMART battery packs, the next step in battery support


The BLUESHAPE SMARTMon PC Utility will provide the user with tools that were only available through a repair center in the past. 

Once the BLUESHAPE Smart battery is connected to the PC via a standard USB-C cable, the battery will be polled and evaluated. If there is an issue, the program will attempt to resolve the problem with a firmware reset. If the issue is a critical failure that has shut-down the battery (over-discharge, for example), the program is able to evaluate the condition and clear it, if possible. If the problem still persists, the program will create a service ticket and notify the BLUESHAPE tech team, which will follow up with the user. The system is also capable of installing general firmware updates AND can apply a specific firmware patch or upgrade designed to fix the problem with that specific battery.


The SMARTMon PC Utility has additional features. It enables the user to put the battery in “Ship Mode,” which sets the battery in a deep sleep state, blocks discharging or use until the battery is “awakened” by charging it, preserving the battery during long-term storage or rendering it safe for shipping. The LEDs can be tested to ensure the user has the proper usage display. It also can read the lifetime data of the battery to provide indications of performance and identification of when any problems have occurred.


Additional features are are available, such as the ability to browse the battery history and evaluate the performance degradation.

Any future benefits will be available through the SMARTMon program for on-site updating without the need for a repair center.


Requirements:

- Win 7, 8, 10, 11

- 10MB HD disk space

- USB 1.0 port or greater

CHECK YOUR BATTERY

No matter what model your battery is, a B-Mount or a Pocket V-Lock. The GRANITE SMART range of camera batteries have data output integrated into the USB-C port, allowing you to monitor them with SMARTMON. Simply connect the battery to a PC with a standard USB-C cable and discover all the BMS data reported live and understand the condition of your battery, the parameters and all the reported states. There are no secrets in your battery with SMARTMON.

UTILITY TOOLBOX

SMARTMon gives you a handy toolbox that can be useful in various situations. Reset: resetting the battery allows you to reboot the BMS if you find something wrong. By resetting the internal electronics, the chipset is rebooted and restarted from scratch, without losing any presets or calibrations. Clear PF: sometimes, after critical events, the BMS may block the battery, triggering permanent failure alarms. After inspecting the battery, Clearing Permanent Failure can help to fully restore battery operation. Ship Mode: Ship Mode is the safer way to prepare batteries for shipping or to store them when a long shelf life is expected: the BMS is completely deactivated, allowing the battery to enter a deep sleep mode where energy leakage is minimised to conserve power and reduce battery self-discharge. When in Ship Mode, the battery returns to normal operation simply by recharging. Lifetime: Lifetime shows the extreme working conditions experienced by the battery, either the maximum and minimum voltages, current, temperature and other interesting parameters: take a look from time to time to understand them in depth. LED test: GRANITE SMART batteries have RGB LED arrays on both sides that are activated by touch. With this function, you can see them all lit up in white to make sure everything is working as it should.

SMART ASSISTANCE TICKETS

If you need our support service to analyse and check something in your battery, or if you need to adjust your battery settings for a specific need, you can use our SMART Tickets. When you press the Send button, the complete battery data is collected on the fly and sent to us for further verification, giving you the confidence that you can rely on our support services immediately and remotely.

DEDICATED REMOTE UPDATES

Our support service could periodically release important battery updates, such as critical firmware upgrades, but also custom-made solutions requested to modify a battery setting or overcome a critical condition in the battery. All operations, once selected, are automatically applied to the battery, all you have to do is keep the battery connected.
With SMARTMon, we can provide you with automated and remote support!

FLEET HISTORY

Each time a battery is connected, its status and parameters are logged in an internal database. Over time, the amount of data can grow significantly, giving you a better insight into how your batteries are ageing. This is the personal fleet management solution offered by SMARTMon. By regularly checking and reading your batteries, you will ensure that over time you will have collected a significant amount of data that will help you keep your battery fleet running and getting the most out of them.

Downloads

Software

SMARTMon v1.0.15 a free PC Utility for Windows 7, 8, 10, 11.

Works with all the GRANITE SMART and SMART POCKET batteries

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