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BLUESHAPE products are warranted to be free from defects in materials, workmanship and functionality for a period of 18 months commencing from the date of purchase. This warranty shall not apply to any products or parts there-of, that have been subjected to misuse, negligence, accidental or abnormal conditions of operation.
The buyer should always contact us for any return of defective product. It is important that the buyer provides us with as much information as possible about the failure being claimed. In the event of product failure for which warranty applies, we will repair or replace the product free of charge. In these cases, all expenses including transport charges will be borne by us. In the case where the failure has been caused by one of the causes explained above, repairs shall be billed at a nominal cost. Prior to the carrying out of any repairs, we will inform the customer of the estimated costs of these repairs.
These warranty conditions are the only ones applicable to our products and overrule any other expressed or implied warranties. We shall not be held liable for any damages resulting from warranty statements other than those contained in this declaration. This warranty is not transferable and is only applicable to the original buyer. In all warranty claims, the buyer must reproduce the original purchase invoice.